Privacy Policy
PRIVACY POLICY
Hopava Shipping respects customer privacy and is committed to protecting personal information collected through our website, applications, customer accounts and logistics services.
1 INFORMATION WE COLLECT
We may collect:
- Names and contact information.
- Email addresses and telephone numbers.
- Account credentials.
- Identification information.
- Shipping and delivery addresses.
- Purchase and order history.
- Package tracking information.
- Payment-related information.
- Customer communications.
- Website and application activity.
2. HOW WE USE PERSONAL INFORMATION
Customer information may be used to:
1. Register and manage customer accounts.
2. Process shipments and purchases.
3. Coordinate warehouse receiving and package delivery.
4. Process payments and invoices.
5. Communicate shipment updates and service notifications.
6. Provide customer support.
7. Improve our services.
8. Detect and prevent fraud.
9. Meet legal, customs and regulatory requirements.
10. Send promotional communications where permitted.
3. INFORMATION SHARING
Hopava Shipping does not sell customers' personally identifiable information.
We may share relevant information with trusted service providers where necessary to operate our business and fulfil customer requests.
These may include warehouse operators, carriers, customs brokers, payment processors, technology providers, regulators and government authorities.
Information may also be disclosed where required by law or necessary to protect our rights and customers.
4 DATA SECURITY
Hopava Shipping uses reasonable technical, administrative, organizational and physical safeguards to protect customer information against unauthorized access, loss, misuse, disclosure or alteration.
Access to personal information is restricted to authorized personnel and service providers who require it to perform their duties.
However, no electronic storage or transmission system can be guaranteed completely secure.
5 COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, analytics tools and similar technologies to improve website functionality, security and customer experience.
Customers may manage cookies through their browser settings. Disabling certain cookies may affect website functionality.
6 CUSTOMER PRIVACY RIGHTS
Subject to applicable law and identity verification, customers may contact Hopava Shipping to request:
1. Access to their personal information.
2. Correction of inaccurate information.
3. Deletion of information where legally permitted.
4. Restriction of certain processing activities.
5. Objection to certain uses of personal information.
6. Withdrawal of consent where processing is based on consent.
Certain information may need to be retained for legal, customs, accounting, security or business requirements.
7 PRIVACY ENQUIRIES
For questions or requests concerning this Privacy Policy, contact Hopava Shipping through the official contact information below.
MAIN OFFICE: +1 876 294 3132.
WEBSITE: www.hopavashipping.com.
EMAIL: info@hopavashipping.com.
OFFICE HOURS
Monday–Saturday: 6:00 AM–6:00 PM.
Sunday: 6:00 AM–4:00 PM.
8. CUSTOMER ACKNOWLEDGEMENT
By registering an account, purchasing services, submitting packages, using our overseas warehouse addresses or accessing our website and applications, customers acknowledge that they have read, understood and agreed to Hopava Shipping's Terms and Conditions and applicable policies.
Hopava Shipping appreciates your business and looks forward to providing dependable, convenient and seamless shipping solutions from overseas to Jamaica.
HOPAVA SHIPPING
GLOBAL COMMERCE. DEPENDABLE LOGISTICS.
Website: www.hopavashipping.com
Email: info@hopavashipping.com
WhatsApp: +1 876 294 3132
Last updated: 11/7/2026